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Our team is ready to assist with orders, product questions, shipping and delivery, or finding the right wellness solution for your space.
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Frequently Asked Questions
How long does shipping take?
Shipping and delivery times vary by product and manufacturer. Estimated lead times and shipping details are provided on each product page. Once your order ships, you will receive tracking or delivery information by email. Please see our Shipping Policy for complete details.
How can I track my order?
Once your order ships, you will receive a confirmation email with available tracking or delivery information. For freight deliveries, the carrier may also contact you directly to coordinate delivery.
What is your return policy?
We offer 30 day returns on eligible items. Please review our Return Policy page for full details on eligibility, condition requirements, and how to initiate a return.
Can I exchange a product for a different model?
If you would like to swap your purchase for a different product, please contact us within the return window. We will walk you through the exchange process and help you find the right fit.
How do I choose between an infrared sauna and a traditional sauna?
The right choice depends on the type of heat experience you prefer. Infrared saunas use infrared heat to warm the body directly and typically operate at lower temperatures, while traditional saunas heat the air around you and provide the classic high heat sauna experience. Consider your preferred temperature, heat style, available space, and electrical requirements. Our team is happy to help you compare options and find the right sauna for your home.
What kind of power supply do the saunas and cold plunges require?
Power requirements vary by model and size. Each product listing includes detailed electrical specifications. If you are unsure about your home setup, we recommend consulting a licensed electrician before purchasing.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every inquiry receives a thoughtful, personal reply within one business day.
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Your personal information is handled securely using industry standard safeguards.
Curated Quality
Every sauna, cold plunge, and recovery product is carefully selected to meet our elevated standards.
30 Day Returns
Shop with confidence knowing eligible purchases are backed by our return policy.
